PURCHASING Policies

Purchases are non-refundable, however you may exchange up to 72 hours before a performance for a service charge of $5.00 per seat. Any difference in price will be charged accordingly or credited to your account. Exchanges permitted only within the current season.

In these uncertain times, if a performance needs to be cancelled, patrons should check their email or TES website for updates.  Patrons without email will receive a phone call.  A credit will be placed on your account for the full amount of your purchase to be used at a future performance.  You will be charged the difference if you wish to use that credit for a higher value performance.

Students, 18 and under, must be prepared to show ID if asked.

Prior to purchasing please read COVID-19 Policies below and carefully review your chosen performance and it’s details for correct dates, times, locations and ticket quantity.

PLEASE NOTE: We encourage you to purchase your seats online by midnight of the day prior to the performance date. We encourage you to reserve your seats online at Seat purchase – The Edison Singers.

Limited at-door sales. Should you experience difficulties purchasing online, please call 226-384-9300. COVID-19 still brings us challenges. We ask that you check our website regularly as we will be updating this page with new information as it becomes available.

COVID-19 Policies

The Edison Singers will be guided by Health Canada, Public Health Ontario, Local Public Health guidelines, and implementing all recommendations to protect the health of our audiences, artists, staff, volunteers and community members.

Attendees must remain properly masked at all times while in the venue. Masks are required to be without vents or holes. Please do not use plastic or other non-breathable materials as a face mask. Hand sanitizer is provided at every entrance/exit, and key locations throughout the venue.

We are also adhering to current government-regulated and venue mandated capacity limits for indoor events. Our volunteers will usher you to appropriately distanced seating.

Thank you!

The Edison Singers